AI implementation for freight brokerages
Your reps are still keying in rate cons by hand.
I install AI into the workflows your brokerage already runs — document processing, COI chasing, carrier vetting, quoting, and follow-up. Not a chatbot demo. Working automation in your TMS and your inbox, with a human check where it matters.
Book a 20-minute workflow auditMost brokerages do this backwards
They buy the tool first, then go looking for a job it can do. Six weeks later the seats go unused and everyone decides AI does not work in freight. The fix is boring: pick one workflow that already wastes hours every week, automate the repetitive 80 percent of it, and keep a person on the exception queue.
I do not sell you software. I work inside the tools you already pay for and hand your team something that runs on Monday.
What gets installed
Rate confirmation and POD processing
Start with one document type. Fields get extracted, mismatches get flagged, and anything uncertain routes to a human before it hits invoicing or factoring.
COI and carrier packet chasing
Expiring certificates get tracked and requested automatically. Your onboarding person stops living in a follow-up spreadsheet.
Carrier fraud scoring
Red flags scored at onboarding: sudden email changes, new banking details, reactivated MC numbers, contact details that do not match the authority.
Margin-aware quoting
Historical booked rates and accessorials in context, so a rep gets warned before sending a number that loses money.
Follow-up and check calls
Drafted replies that pull real load details instead of generic filler. Your rep still hits send.
How the sprint works
- Audit. Twenty minutes on a call, then I watch how two or three of your workflows actually run today. No slides.
- Install. Two weeks. I build and connect the automation inside your existing stack and test it against your real documents and real carriers.
- Handoff. Your team gets trained on the exception queue, plus written runbooks so this does not depend on me.
Who this is for
Brokerages running somewhere between 2 and 40 people who are drowning in admin, not shopping for a platform. If you have a TMS, an inbox, and more paperwork than payroll can justify, this fits.
Start with the audit
Twenty minutes. Bring one workflow that annoys you the most. You will leave knowing whether it is worth automating, even if we never work together.
Book the workflow audit